A leading contract manufacturer of Dietary Supplements in tablet, capsule and powder forms. Our benefit package includes Medical, Dental, and Vision insurance along with a matching 401K plan; Paid time off, Vacation, Holiday s, Sick and more. You will find that we offer an exciting work environment that welcomes your ideas for growth. For 50 years, The top-notch formulators and manufacturing personnel have been improving lives by delivering quality nutritional supplements. We are located in Torrance, California, are an Equal Opportunity Employer, and seek an experienced Inside Sales Representative to join our sales team. This is an exciting opportunity to join a growing manufacturing company which distributes globally.
Duties and Responsibilities:
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Develop and maintain relationships with existing customers via phone calls and emails
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Communicate with existing and past customers to generate new leads
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Make outgoing sales calls. Transition leads through first point of contact to ultimate sale
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Understand customer needs and identify sales opportunities
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Create strategic call plans to support sales activities
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Answer incoming calls, emails, and requests for information
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Manage new client and current client relationships
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Provide superior customer service to increase sales opportunities
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Maintain a CRM database of current and potential customers
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Provide timely response to customer inquiries on product pricing, lead time, technical performance and/or order status
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Work closely with various internal departments to fulfill client s needs
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Establish positive working relationships with internal and external customers and employees
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Other duties as assigned
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Minimum of 3 years sales experience
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Collaborative problem solving with multiple departments to resolve disputes and pending orders, and time delays
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Understanding of sales and performance metrics
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Strong interpersonal skills, including relationship management, negotiation, and diplomacy; excellent judgement and integrity
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Formal sales training preferred but not essential
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Effective verbal and written communication skills
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Proficient in high-volume production, organization, and task management
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Proficient in Microsoft Office suites (Word, PowerPoint, Excel)
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Highly motivated with the ability to work independently or as part of a team
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CRM, ERP, B2B Sales Experience