Santa Fe springs Santa Fe Spgs, CA 90670 US
ully responsible for Non-Major Account Online billing o Input prior-day invoices into the customer’s online billing systems Identify invoices that cannot be entered to the customer’s online billing system, update the Dispute Code to reflect current status, determine root cause impacting invoicing and take necessary steps to resolve.
o Analyze unentered invoices through use of Intermediate Excel skills to see what can now be entered into the customer’s online billing system.
o Through use of Excel tools, summarize findings needing action by customers to enable invoicing.
o Take necessary next steps to resolve invoices that can’t be entered online within one business day o Provide proper back-ups such as pick tickets, shipping notifications, or PODs (as needed)
o Check and verify electronic documents pulled for quantities, parts, signatures, and other necessary information (as needed). o Maintain, update, and distribute shipment notification reports (as needed)
o Alert supervisor to problems with the online billing process Tracking of invoice status with the Customer o Respond to all requests from customers regarding invoices or PODs which are missing o Pull and Review the Statement of Account each month against Open Billings Process drop-ships daily on both the AP and AR side, ensuring timely billing to customers.
o Print Direct Ship report to confirm orders are ready for invoicing daily. If needed, work with accounting for orders that require releasing from hold or completion of the drop ship process.
o Resolve any issues with Purchasing and Sales causing delays in drop ship invoice processing
Back up for critical areas in the department such as the following: o Backup “S Cycle” PODs Keys/Data Entry of Credit Memos for any online billing customer (as needed) Creates Pro Forma invoices in Adobe (invoice credit) for any online billing customer (as needed) Additional job functions may be added at any time.
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